PROFESSIONAL SERVICE ASSOCIATION

Become a PSA Member

Hands-on training, credible certifications, time-saving tools, and a community that has your back.

Training & Events

NASC convention week, labs, roundtables, awards banquet, and networking.

Career & Credibility

CAP • CSM • CCS • CSC pathways with free testing at NASC.

Do-More Tools

Service Library, Pricing Guide, Cost of Doing Business, practice exams.

Community

PSANet & PSA-edu networks with monthly and quarterly updates.

Communications

• PSANews — quarterly newspaper on psaworld.org with industry news & advocacy.
• PSA Update — monthly news & articles.
• PSANet — instant technical & management help from peers and manufacturers.
• PSA-edu — network of educators and industry trainers.
• Service Library — manuals, bulletins, tech sheets & videos.

Advocacy & Voice

• Leads efforts for fair compensation and higher warranty reimbursement.
• Hosts manufacturer & TPA roundtables to amplify technician voices.
• Provides hands-on training and national networking opportunities.
• Fosters cooperation between independents, distributors, and OEM partners.
• More to come: regional training days, advocacy campaigns, and new industry partnerships.

Education & Certification

• CAP — Master/Certified Technician
• CSM — Certified Service Manager
• CCS — Certified Consumer Specialist
• CSC — Certified Service Center
• Graduate Technician (NCEE-aligned)
• Curriculum support for schools
• SkillsUSA partnerships
• Technical Training at NASC
• Management Training
• NASC — premier annual event